For small businesses with no tech person on staff · US, UK and NZ

Your WordPress site, looked after.
So you can rest easy.

We update your plugins every week, back up your site every day and watch it for threats. Each month you get a written report of what we did. One fixed price, reply times in writing, no calls, no contracts.Weekly updates, daily backups, a written report every month. One fixed price, no calls, no contracts.

  • Plans from $59 USD a month
  • Sign up online in minutes, no call needed
  • Written support from Sam
  • Cancel any time
Monthly care reportSample report: example data 4Update runs10Updates applied30Daily backups1Plugin update rolled back See a sample report

Our promise, on every plan Your site is backed up every day, and each plugin and theme update saves a restore point first. If an update we run ever causes an issue, we fix it free.

The problem

A website left alone slowly breaks

WordPress needs regular care. Plugins and themes get new versions all the time, and many fix security holes. When nobody is in charge, small problems grow.

Old plugins let hackers in

In 2025, 91% of new WordPress security holes were found in plugins. Attackers also go after older holes, hoping to find sites that haven't been updated.

Source: Patchstack, State of WordPress Security in 2026

Nobody is in charge

Your developer moved on, or your agency closed. Your host keeps the server running, but the site itself is your problem.

Vague bills, no proof

Some owners pay every month and can't see what was done. Others pay for every small request. You should get a fixed price and a record of the work.

Waiting can mean a hacked site, lost leads and a rushed repair bill.

The fix

We do the work. You see the proof.

Rest Easy Web takes WordPress care off your plate. We run the updates, keep the backups and watch for threats. Each month you get a plain report that shows what we did.

You keep full ownership. Your site stays with your host, and you keep your own admin access.

  • Fixed price. You know the cost before you start.
  • Reply times in writing. Set for each plan, in your time zone.
  • Proof of work. A plain written summary each month of the updates we ran.
  • No lock-in. Month to month. Leave whenever you like.

Sample report (example data)A full sample report. This is what lands in your inbox each month.

Sample report: example data
Monthly care reportexample.com · Growth plan · Example month Healthy
4Weekly update runs
10Updates applied
30Daily backups
1Plugin update rolled back, then fixed

Backups

  • Daily off-site backups30 of 30
  • Kept for50 days

Uptime and security checks

  • UptimeMonitored
  • Security checksNo issues found

Our note: A normal month. One gallery plugin update failed our checks in week 3, so we rolled it back straight away and applied the fixed version in week 4. Nothing needs your attention.
Sam, Rest Easy Web

Example only: the site and numbers are made up. Your report covers your own site and plan.

What's included

What our plans include

Most of these come with every plan. Small edits come with Growth and Commerce, which also include malware clean-up.

Weekly updates

WordPress, plugins and themes. If a plugin or theme update fails a check, we roll it back. If a WordPress update causes a problem, we restore your site from backup.

Daily backups

Daily encrypted backups, stored off-site and kept for 50 days. We restore on request.

Security

We check WordPress, your plugins and your theme for known security holes every 6 hours and lock down common weak spots. A firewall blocks attacks on known security holes, even before a fix is released, and blocks known bad IP addresses at your login page. We also scan a copy of your site for malware every day.

Monitoring

We check that your site is up, your security certificate (SSL) is valid and, where available, when your domain renews.

Monthly report

A plain written summary each month of the updates we ran, your backups, your uptime and our security checks. Sam adds a short note listing anything that failed or was rolled back, and what we did about it.

We fix what our updates cause

Your site is backed up every day, and each plugin and theme update saves a restore point first. If an update we run ever causes an issue, we fix it free.

Small edits

Text, images and settings changes. Growth and Commerce plans only.

Written support

Email or ticket, with a reply time we put in writing.

Pricing

Simple plans. One site each.

Prices are in US dollars, per site, per month. No contract. Cancel any time.

Founding offer 20% off for life for the first 10 sites, plus your first month free. Essential $47, Growth $95, Commerce $183 a month, locked in for as long as you stay subscribed.

Why a founding offer? We're new, so we don't have reviews to show you yet. Instead of asking you to take our word for it, we make it easy to check: you see a report every month, and you can leave any month. Your site is backed up every day, and each plugin and theme update saves a restore point first. If an update we run ever causes an issue, we fix it free.

Our promise, on every plan Your site is backed up every day, and each plugin and theme update saves a restore point first. If an update we run ever causes an issue, we fix it free.

Essential

For simple sites that just need regular care.

$59 USD / month

Founding price $47/mo for the first 10 sites, first month free

Start Essential, $59/month

No contract. Cancel any time.

  • Weekly updates, with automatic rollback for plugins and themes
  • Daily off-site backups (50 days)
  • Security checks, firewall and daily malware scan
  • We check your site is up, your security certificate (SSL) is valid and, where your domain registry shows it, when your domain renews
  • Monthly report
  • Malware clean-up: $299 per clean-up
  • Written replies within 2 business days

Commerce

For online shops, bookings and member sites.

$229 USD / month

Founding price $183/mo for the first 10 sites, first month free

Start Commerce, $229/month

No contract. Cancel any time.

  • Everything in Growth, plus:
  • Hourly backups
  • We check your key pages and checkout after each update run
  • Up to 3 hours of small edits a month
  • Quarterly written health review
  • Reply within 1 business day, fix target 2 business days (your time zone)

Online checkout opens in November 2026. Founding places are kept for the first 10 sites.

The small print, up front

  • Cancel any time

    Manage or cancel any time by email. Your plan runs to the end of the paid month, and you won't be billed again.

    Terms
  • Your data stays yours

    We don't sell your data. We use the login you create for us only to look after your site, and you can delete it any time.

    Privacy Policy
  • No surprise charges

    One fixed monthly price. Small edits are about 30 minutes each, and larger work is quoted separately.

    Terms

Compare plans

What you getEssentialGrowthCommerce
WordPress, plugin and theme updatesWeeklyWeeklyWeekly
Automatic rollback of plugin and theme updates if a check fails✓✓✓
Off-site backupsDailyDailyHourly
Firewall, daily malware scan and security checks✓✓✓
Uptime, SSL and domain expiry monitoring (domain where available)✓✓✓
Issue after our update? We fix it free✓✓✓
Monthly report✓✓✓
Small edits each month—Not includedUp to 60 minUp to 3 hours
Malware clean-up$299 per clean-up1 every 12 months1 every 12 months
Speed checks—Not included✓✓
Key pages and checkout checked after each update run—Not included—Not included✓
Quarterly written health review—Not included—Not included✓
Written support reply time2 business days1 business dayReply within 1 business day, fix target 2 business days

Edits are small tasks of about 30 minutes or less each, sent in writing. Unused time does not roll over. Reply times count business days in your time zone, Monday to Friday.

How it works

Three steps. No meetings.

  1. Step 1

    Subscribe

    Pick a plan and pay online. Sign-up takes minutes, no call needed. Setup starts once you send the form in step 2.

  2. Step 2

    Fill in a short form

    Tell us about your site, then add a separate admin user for Rest Easy Web and let us install a small monitoring plugin. You never share your own WordPress password, and your own two-factor login is unaffected. No call needed.

    [Placeholder: written setup instructions - in progress]

  3. Step 3

    We handle it

    We set up backups and checks, then look after your site every week. You get a report each month.

Your access, explained

What we'll access, and how we treat it

Handing over your website takes trust. Here is exactly what we ask for and why.

How we look after your site

  1. We use our own separate admin account, which you can delete any time.

  2. We never ask for your main hosting login or your own WordPress password.

  3. We remove our admin account when you leave. When you cancel, we delete our copy of the SFTP login and ask you to remove it from your hosting panel (we'll send the steps).

  4. Plugin and theme updates save a restore point first and roll back automatically if a check fails. Your daily backup covers everything else.

What we need

  • A separate WordPress admin user for Rest Easy Web, so we can run updates, backups and security checks. You create it, so you never share your own WordPress password, and your own two-factor login is unaffected.
  • Permission to install a small monitoring plugin, so we can check your site between update runs.
  • Your hosting and domain kept active, so your site stays online.
  • A separate SFTP or FTPS login for us, which you create in your hosting panel (your host can help), so updates can be rolled back safely. When you cancel, we delete our copy of the SFTP login and ask you to remove it from your hosting panel (we'll send the steps).
  • A few details about your site in the onboarding form, so we know what to check.

What we don't need

  • Your main hosting login or your own WordPress password. You create a separate admin user for us.
  • A call, a meeting or a screen share.
  • To move your site. It stays with your current host.

[Placeholder: written setup instructions - in progress] · Read our Privacy Policy.

Written support

No calls. Clear answers, in writing.

You never have to book a meeting or wait on hold. Email us or open a ticket whenever it suits you, from any time zone.

Sam, Rest Easy Web Our support name

Every email and ticket gets a written reply signed “Sam, Rest Easy Web”, so you always have a record.

How a request works

  1. You write in. Email or ticket, any time. Say what you need in your own words.
  2. You get a written reply. Within your plan's reply time, in the same thread, signed Sam, Rest Easy Web.
  3. The work gets done. Updates on progress go in the same thread, so you never repeat yourself.
  4. It's on the record. The work shows up in your monthly report.

Reply times, in your time zone

Essential
Written reply within 2 business days
Growth
Written reply within 1 business day
Commerce
Written reply within 1 business day; we aim to resolve within 2 business days. If a fix needs your host or a specialist, you'll get a written update by day 2.

Low commitment

Easy to start. Easy to stop.

Month to month

No contract and no minimum term. Cancel any time and you won't be billed again.

You own everything

Your site, your hosting and your admin access stay yours. When you leave, we send you a download link to your latest backup, delete our admin login and remove our monitoring plugin. We also delete our copy of your file login and send you the steps to remove it from your hosting panel. We never hold your site hostage.

Our update, our fix

Your site is backed up every day, and each plugin and theme update saves a restore point first. If an update we run ever causes an issue, we fix it free.

Free Website Health Report

Not ready yet? Get a free written check of your site first.

We look at your site from the outside, without logging in, and email you a one-page report with a fix list:

  • your WordPress version, where it's visible
  • the plugins we can see, and whether they're out of date
  • your security certificate (SSL): valid or not, and when it expires
  • when your domain renews, where the registry shows it (not .au or .nz)
  • a mobile speed score for your home page (a lab test, so it varies between runs)

It's a one-off snapshot, not ongoing monitoring.

  • No login, no call. Just your web address and email.
  • In writing. A plain summary you can keep.
  • No obligation. Fix it yourself with the list, or ask us to.

No login, no call. We reply in writing.

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FAQ

Questions, answered

Is it safe to give you admin access to my site?

You create a separate admin user for Rest Easy Web and let us install a small monitoring plugin. We never ask for your main hosting login or your own WordPress password, and your own two-factor login is unaffected. You can delete our admin account any time, and we remove it when you cancel. When you cancel, we delete our copy of the SFTP login and ask you to remove it from your hosting panel (we'll send the steps). Plugin and theme updates save a restore point first and roll back automatically if a check fails. Your daily backup covers everything else.

Is there a contract? What happens when I cancel?

There is no contract. Plans run month to month. To manage or cancel your plan, just email us, any time. Your plan stays active until the end of the period you've paid for, and you won't be billed again. Your site, hosting and admin access stay yours. When you leave, we send you a download link to your latest backup, delete our admin login and remove our monitoring plugin. We also delete our copy of your file login and send you the steps to remove it from your hosting panel.

Who will I be dealing with?

Every email and ticket gets a written reply in the same thread, signed Sam, Rest Easy Web. Sam is our support name. You always have a record, and there are no sales calls and no account managers to chase.

What's included in WordPress care?

Every plan includes weekly WordPress, plugin and theme updates (with automatic rollback for plugins and themes), daily off-site backups kept for 50 days, security checks, a firewall and daily malware scan, uptime, SSL and domain expiry monitoring where available, a monthly written report, and written support from Sam. Growth and Commerce also include small edits and one malware clean-up every 12 months. We look after your WordPress site; we don't sell ranking or SEO promises.

What if an update breaks my site?

We check your site after every update. If a plugin or theme update fails a check, it rolls back automatically. If a WordPress update causes a problem, we restore your site from the latest backup. If an update we run ever causes an issue, we fix it free.

How do backups work?

We back up your site every day (hourly on Commerce), store the backups off-site and encrypted, and keep them for 50 days. We restore on request. Each plugin and theme update also saves a restore point first, so if a check fails that update rolls back automatically. Your daily backup covers everything else.

Do I ever need to get on a call?

No. You sign up online, fill in a short form, and talk to us by email or support ticket. Everything is written down, so you always have a record. Reply times for each plan are listed with the plans above, in business days in your time zone.

How do I pay?

You pay online each month, in US dollars. There's no contract: you can manage or cancel any time by email, and you won't be billed again.

Why are there no reviews or testimonials?

We're a new service and we won't make reviews up. Instead, you can check us as you go: you get a written report every month, and plans run month to month. Your site is backed up every day, and each plugin and theme update saves a restore point first. If an update we run ever causes an issue, we fix it free. Founding clients also get 20% off for life, plus their first month free.

What is the founding offer?

For the first 10 sites, founding clients get 20% off for life, plus their first month free: Essential $47, Growth $95, Commerce $183 a month, locked in for as long as you stay subscribed. Standard prices are $59, $119 and $229. Plans stay month to month, with no contract.

Do you host my site? What do you need from me?

No, your site stays with your current host. We need a separate admin user on your WordPress site, which you create for us (never send us your main hosting login or your own WordPress password), permission to install a small monitoring plugin, and your hosting and domain kept active. We also need a separate SFTP or FTPS login for us, which you create in your hosting panel (your host can help), so updates can be rolled back safely. When you cancel, we delete our copy of the SFTP login and ask you to remove it from your hosting panel (we'll send the steps). You can delete our admin account at any time.

What if my host doesn't let me create a separate login?

Some hosts only allow one file login per site. If yours is one of them, there are two options. (1) Use your site's own file login with a fresh password you set just for us (never your main hosting login), and change it again when you leave. We'll send the steps for your host. (2) Or go without file access: we still back up your site every day and keep your plugins and themes updated, but updates can't roll back automatically, so if something goes wrong we restore that day's full backup instead. If your site is completely down, that restore may need your host's help, so it can take longer. We never ask for your main hosting login or password.

My site has been hacked. Can you help?

No security setup can promise a site will never be hacked. If we find malware, we tell you in writing and work to clean it up: one clean-up a year is included on Growth and Commerce, and it's $299 on Essential. If your site is already hacked when you sign up, on any plan, we check it first and send you a written quote before we start.

Can you make changes to my pages?

Growth includes up to 60 minutes of small edits a month and Commerce includes up to 3 hours. Send the request in writing. Each task should take about 30 minutes or less. Unused time does not roll over.

I have more than one site. What do I do?

Each plan covers one site. Choose a plan for each site you want us to look after.

Do you guarantee Google rankings or SEO results?

No. We maintain your WordPress site — updates, backups, security checks and written support. We don't sell ranking promises or SEO results, and we won't claim we can put you higher on Google.

Who do you work with?

Small businesses in the US, UK and New Zealand that run their website on WordPress. Prices are in US dollars.

Stop worrying about your website

Pick a plan. We'll run your updates every week, back up your site every day and send you a written report each month.

See plans from $59 a month
  • Cancel any time
  • Your data stays yours
  • No surprise charges

From $59 USD a month · Written support from Sam · Terms · Privacy

Not ready yet? Get a free Website Health Report